FAQ

Five small parts of one wind-down routine: Deep Sleep Gummies, Lavender Sleep Mist, silk pillowcases, a silk eye mask and the Sleep Better eBook. You can use the whole routine or simply keep the parts that make switching off feel easier.

Take two gummies around 30 minutes before bed and follow the directions on the pack. You do not need a perfect bedtime routine — the point is to give the end of your day one simple, repeatable cue.

Melatonin can be useful, but it is a hormone that directly affects your sleep–wake rhythm, so timing and dose matter. Taken at the wrong time or in the wrong amount, it can disrupt your body clock and may cause next-day drowsiness, headaches, dizziness or vivid dreams. It can also interact with a number of medicines.

In the UK, melatonin is a prescription-only medicine rather than a standard food supplement, and long-term evidence for casual nightly use is more limited than for short-term use. That’s why we chose to keep Moon Street melatonin-free and build the formula around a gentler, repeatable nightly routine instead.

No. The Deep Sleep Gummies are a food supplement, not a medicine or prescription sleep treatment. They are designed to sit inside your wind-down, not to be a guaranteed “knockout” product.

Everyone is different, and a supplement is not a guaranteed one-night fix. Use the gummies consistently as directed and judge the routine over time rather than by one unusually good or difficult night.

No. Start with what feels easy. The gummies are the core step; the mist, eye mask, pillowcases and eBook are there to make winding down feel more deliberate, not more complicated.

Use them only as directed on the pack and do not exceed the recommended daily amount. If you have a health condition or you are unsure whether regular use is appropriate for you, ask your GP or pharmacist first.

Check the ingredient list for overlap. If you take prescription medication or already use other sleep or calming supplements, speak to your GP or pharmacist before combining them.

Do not use the gummies during pregnancy or breastfeeding unless a qualified healthcare professional has advised that they are appropriate for you. If in doubt, check with your GP, pharmacist or midwife first.

Moon Street is intended for adults. Keep the gummies out of reach of children and follow the age guidance and directions on the pack.

Just return to the normal directions the following evening. Do not double the serving to make up for a missed night.

Take them when you are winding down for bed, not before you need to drive. Individual responses vary; if you feel drowsy or less alert, do not drive or operate machinery.

We cannot promise how any individual will feel the next morning. If you notice unwanted drowsiness or another effect that concerns you, stop using the gummies and seek professional advice if needed.

The delivery options and charges available for your address are shown at checkout before you pay. If no suitable option appears, contact us before ordering and we can help check what is available.

If tracking is available for your delivery service, it will be included in your dispatch update. If an order looks stuck or you have not received an expected update, contact us with your order number.

Contact us as soon as you can with your order number and, if possible, a photo of the problem. We will help you work out the right next step.

Please contact us before sending anything back so we can confirm whether your order is eligible for return and give you the correct return route.

Use our contact page and tell us what you need help with. For an existing order, include your order number so we can get to the useful part faster.